Terms of Service

Welcome to Grubby.city.

Grubby.city is a food commerce platform that connects customers, restaurants, home chefs, delivery partners, and corporate meal programs.

By accessing or using Grubby.city, users agree to these Terms of Service.

If you do not agree with these terms, you may not use the platform.

Users must be at least 18 years old or have legal authorization from a parent or guardian.

Users agree to provide accurate information when creating accounts.

Grubby.city may provide:

• Restaurant delivery services
• Meal subscriptions
• Home chef marketplace services
• Corporate meal programs
• Delivery management
• Driver services
• Promotional programs
• Future AI-powered meal planning tools

Availability of services may vary by city and region.

Users are responsible for:

• Maintaining account security
• Protecting passwords
• Keeping information accurate
• All activity occurring under their account

Grubby.city may suspend or terminate accounts that violate these Terms.

Orders are subject to:

• Restaurant availability
• Driver availability
• Service area limitations
• Product availability

Restaurants and home chefs are responsible for food preparation and accuracy.

Estimated delivery times are estimates only and are not guaranteed.

Meal subscription plans may include:

• Weekly meal plans
• Monthly meal plans
• Corporate meal plans

Users may pause, modify, or cancel subscriptions subject to platform policies and restaurant preparation schedules.

Meal plan memberships run month to month and do not renew automatically — users must repay before the end of each cycle to continue membership.

Users authorize Grubby.city and its payment providers to process payments.

Applicable fees, taxes, service charges, and delivery charges may apply.

All payments are subject to applicable payment processor terms.

Delivery partners operate as independent service providers unless otherwise specified.

Grubby.city does not guarantee driver earnings.

Drivers are responsible for maintaining licenses, insurance, and legal operating requirements where applicable.

Restaurants and home chefs are solely responsible for:

• Food quality
• Food safety
• Ingredient accuracy
• Compliance with local laws

Grubby.city is a technology platform facilitating transactions.

Users may not:

• Use the platform unlawfully
• Interfere with platform operations
• Upload harmful content
• Commit fraud
• Harass other users
• Circumvent fees
• Misrepresent identity

Violations may result in account suspension or termination.

All Grubby.city branding, software, logos, content, and technology remain the property of Grubby.city and its licensors.

Users may not copy, distribute, reverse engineer, or exploit platform content without permission.

Services are provided on an “as available” and “as is” basis.

Grubby.city makes no guarantee regarding:

• Continuous availability
• Error-free operation
• Delivery timing
• Restaurant performance

To the maximum extent permitted by law, Grubby.city shall not be liable for indirect, incidental, consequential, or special damages arising from platform use.

Grubby.city may update these Terms periodically.

Continued use of the platform after updates constitutes acceptance of revised Terms.