Last Updated: June 2026
Privacy Policy
Introduction
Grubby.city respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when users access our services.
Information We Collect
Account Information
- Name
- Email address
- Phone number
- Password credentials
- Profile information
Order Information
- Restaurants ordered from
- Meals selected
- Delivery addresses
- Preferences
- Subscription selections
Payment Information
Payment information is processed through secure third-party payment providers.
Grubby.city does not store full payment card details.
Location Information
With user permission, we may collect location information to:
- Identify nearby restaurants
- Improve delivery routing
- Provide delivery tracking
Device Information
We may collect:
- Device type
- Browser type
- Operating system
- IP address
- Usage analytics
How We Use Information
We use information to:
- Process orders
- Deliver services
- Manage subscriptions
- Improve platform functionality
- Provide customer support
- Prevent fraud
- Communicate important updates
- Personalize recommendations
Sharing Information
We may share information with:
- Restaurants
- Home Chefs
- Delivery Partners
- Payment Providers
- Technology Service Providers
- Regulatory Authorities when legally required
We do not sell personal information.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
No method of storage or transmission can be guaranteed to be completely secure.
Data Retention
Information is retained only as long as reasonably necessary for:
- Platform operations
- Legal compliance
- Financial reporting
- Dispute resolution
Cookies
Grubby.city uses cookies and similar technologies to:
- Maintain sessions
- Improve user experience
- Analyze traffic
- Personalize content
Users may control cookies through browser settings.
User Rights
Subject to applicable laws, users may request:
- Access to personal data
- Correction of inaccurate data
- Deletion of eligible data
- Export of personal information
Requests may be submitted through the contact information below.
International Operations
As Grubby.city expands into multiple countries, user information may be processed in jurisdictions different from the user’s location.
Appropriate safeguards will be implemented where required.
Children
Grubby.city services are not intended for children under 13 years of age.
Changes to Privacy Policy
We may periodically update this Privacy Policy.
Updated versions will be posted on this page.
Contact
Privacy Questions: privacy@grubby.city